Navigating the New Frontiers of Value Creation in Industrials

The industrial sector is witnessing a fundamental change in the way value is created. Emerging trends and technologies are disrupting traditional value chains, and new business models are rising to prominence. This article explores these shifts, detailing their potential impact, benefits, and challenges.

A Shift in the Value Creation Paradigm

Historically, the industrial sector has been dominated by linear value chains. These involve a series of processes that transform inputs into outputs, which are then sold to customers. Yet, recent developments in technology and changing customer demands are challenging this traditional model of value creation.

Several new business models are gaining traction in the industrial sector, driven by advancements in technology and shifts in customer behavior. These include direct-to-consumer models, as-a-service models, and platform-based models.

Direct-to-Consumer Models

Direct-to-consumer (DTC) models eliminate intermediaries, allowing manufacturers to sell directly to end customers. This has several advantages, including increased customer engagement and improved margins. However, it also requires significant investments in e-commerce capabilities and customer relationship management.

As-a-Service Models

As-a-service models involve selling services rather than products. This can provide a steady stream of recurring revenue and improve customer loyalty. However, it requires a deep understanding of customer needs and a strong service delivery capability.

Platform-Based Models

Platform-based models leverage digital platforms to connect buyers and sellers. This allows for the creation of network effects, where the value of the platform increases as more users join. However, it requires significant investments in technology and a strong network of partners.

Impact, Benefits, and Challenges

These new business models have the potential to significantly disrupt the traditional industrial value chain. They offer several benefits, including improved customer engagement, increased margins, and a steady stream of recurring revenue. However, they also present several challenges, including the need for significant investments in technology and new capabilities, and the risk of disintermediation.

Practical Business Insights


  • Understand your customer needs and preferences to design effective business models.

  • Invest in technology and capabilities to support your chosen business model.

  • Collaborate with partners to strengthen your value proposition and reach a larger audience.

  • Continuously monitor and adapt your business model to stay aligned with market trends.


In conclusion, the industrial sector is undergoing a fundamental change in the way value is created. Emerging trends and technologies are disrupting traditional value chains, and new business models are rising to prominence. By understanding these shifts and adapting accordingly, industrial companies can seize new opportunities and drive growth.